🛡️ Google Play Data Deletion Compliant ⚖️ DPDP Act 2023 Aligned

Account & Data Deletion Portal

In compliance with Google Play Store's Account Deletion Policy, users of Invozo (com.pansoftech.invozo) may request complete deletion of their account credentials, personal profiles, and associated cloud records.

Application: Invozo
Entity: Pansoftech
Turnaround: Within 30 Calendar Days
📋
Procedure

How Account Deletion Works

At Pansoftech, we respect your right to control your personal and commercial data. When you request the deletion of your Invozo account:

✅ Data That Will Be Permanently Deleted

• Firebase Authentication login credentials and user identifiers.
• User profile data (Name, Personal Email, Phone Number).
• Active push notification and session tokens.
• In-progress unfinalized drafts and temporary cache files.

📜 Statutory Retention Exceptions (CGST Act Section 36)

Under Section 36 of the Central Goods and Services Tax (CGST) Act 2017, businesses in India are legally mandated to retain books of accounts and issued tax invoices for a minimum of 72 months (6 years) from the due date of filing the annual tax return.
Consequently, previously issued statutory tax invoices cannot be expunged before this statutory period, but will be completely disconnected from your identity and archived securely.

Option 1: Delete Directly Inside the Invozo App

You can execute an immediate account purge directly inside the application:

  1. Open the Invozo application on your Android phone.
  2. Tap on Business Profile in the bottom navigation or menu.
  3. Scroll down to Account & Security settings.
  4. Tap Delete Account & Data, enter your confirmation password/biometric check, and proceed.

Option 2: Submit a Web Deletion Request

If you have uninstalled the app or are unable to log in, you can submit an official deletion request using the form below or by emailing us directly from your registered email address at pansoftech@gmail.com.

Submit Deletion Request

Direct Contact

Data Protection & Support Inquiries

If you have questions regarding the data deletion process, contact our Data Protection Officer directly:

Email Support
Subject Line
Invozo Data Deletion
Processing Time
Within 30 Calendar Days